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Contact & Support

Pale Blue Dot is a private concierge companion for our members. If you need help with the app or your account, we're here.

Get in touch

Email
We usually reply within one business day.
In the app
Your dedicated concierge
Reachable directly inside the Pale Blue Dot app, any time.

Frequently asked questions

How do I get access to Pale Blue Dot?

Pale Blue Dot is invite only. Contact your Pale Blue Dot representative to request an account, or email support@palebluedot.co and we'll point you in the right direction.

I can't log in to the app.

Reach out to support@palebluedot.co and we'll restore access to your account.

How do I make a request?

Open the Pale Blue Dot app, tap New Request, and your concierge team takes it from there.

How do I delete my account or data?

You can delete your account anytime in the app under Profile → Advanced Settings, or email support@palebluedot.co to request deletion. See our Privacy Policy for how we handle your data.